starting a Coffee Roasting Business
Congratulations. You've taken the first step in following your heart and you want to turn your passion for artisan coffee roasting into a livelihood. If you do things properly, you can enjoy true prosperity.
Not just prosperity through income, though that is important. But being able to earn your income doing something you truly love. That is real prosperity. Hard work becomes a love of labor and you enjoy every moment of it.
There will be struggles along the way, as life has a way of testing your commitment. But if you truly following your heart, nothing can stop you.
Here are some important things to consider before you start your journey:
Standing Out
If you want your business to last, it's important to stand out from the competition. You can do that in two ways: through cost competition or through product differentiation.
- Cost competition focuses on saving money and appeals to those who are on a budget.
- Product differentiation focuses on providing quality.
Cost competition is a much harder and less enjoyable strategy. You'll compete in a crowded marketplace, where mega corporates like Starbucks will constantly eat into your customer base. You'll constantly have to look for ways to cut expenses to keep your costs down.
So why not stand out by creating something unique?
Product differentiation with an artisan coffee roast
A good product differentiation strategy will gain brand loyalty, which is essential to any successful business.
You focus on a buyer's perception of value. As long as the seller continues to provide high quality, the customer base will remain strong.
With a coffee business, it is a case of having a roast with a distinct flavor that stops people in their tracks. A roast that is not just "Good coffee," but a roast that people notice, remember and come back for.
In today's financial climate, businesses are contained in an intensely competitive market. If a coffee is not of consistently high quality, consumers will turn to competitors.
Creating a coffee that is simply unique will not be enough to gain the competitive advantage of product differentiation. The buyer must love, remember and even crave your brand of coffee. They must also know that every cup or bag of roasted beans they buy from you will be exactly the same.
Coffee roasting business success stories
Caravan Coffee is guided by three basic principles: source with intention, roast with intention, and brew with intention. "Our philosophy at Caravan is that we need to do a great job with the coffee. If we don’t treat it with the respect it deserves, it’s like saying the people at source aren’t worth the work they put into this."
Cà Phê Roasters is Helping Revitalize Philadelphia's Kensington Neighborhood with Vietnamese Coffee. "What many people don’t know is that there’s a chicory flavor, which is an additive that I don’t put in our coffee. But I was able to bring out that flavor through the roasting process."
In the small town of Yuba City, California, Bridge Coffee Company has been making strides in the industry. " I’m passionate about coffee, so I want the product to be good, but I also have been blessed with a phenomenal team of people that care about people."
Read more stories about people who have successfully started a coffee roasting business on our community page
Don't Limit your options with cheaper coffee roasting machines
You may occasionally be able to produce a unique and memorable roast on any drum roaster, but it will not be consistent. Consistent roasts are not possible, without the high quality materials, or the level of control built into a San Franciscan Roaster™
Cheaper coffee roasting machines will also break down because the poor quality components used in their construction often fail. With breakdowns, it's not just the cost of repair and downtime you have to worry about. Indirect costs are far more expensive.
Direct Costs
- Repair Costs: These are immediate and can vary widely depending on the nature of the breakdown. For low-quality roasters, parts are not only be less durable but also harder to source, leading to longer delays.
- Downtime Costs: While the coffee roasting machine is out of commission, you're not producing any coffee. This lost production time directly affects your revenue, especially if roasting is your sole business activity.
Indirect Costs
- Disruption of Supply: Consistency is key to maintaining your position in the coffee business. Regular customers, both retail and wholesale, expect a consistent supply of products. A breakdown can lead to delays or cancellations of orders, disrupting your supply chain. This disruption can force customers to seek more reliable suppliers, which might result in a permanent loss of business.
- Loss of Reputation: Quality and reliability are crucial in building and maintaining a brand's reputation. Frequent breakdowns can tarnish your brand’s image, signaling to customers that you're taking shortcuts and don't adhere to high production standards. This perception can be particularly damaging in markets where consumers are highly conscious of quality.
- Operational Inefficiency: Every time a roaster breaks down, your operation's efficiency declines. This inefficiency isn’t just about lost roasting hours but also about diverting time and resources from other activities like sales and customer service, to manage the crisis.
- Employee Morale and Productivity: Frequent equipment failures can frustrate your team, affecting morale and productivity. This can lead to an increase of employee turnover because of the stressful work environment.
- Increased Operational Costs: Over time, the cost of frequent repairs will add up, affecting your bottom line. The inefficiency of low-quality roasters often results in higher energy consumption per batch, further increasing costs.
- Opportunity Cost: The time and money wasted on breakdowns could be invested in more productive areas of business. This opportunity cost can hinder growth and innovation within your business.
Tico Coffee from Campbell in the South Bay, California specialize in high-quality coffee beans from around the world. "For me to be able to come and start this company and learn to roast, being able to transform those beans into something people enjoy, makes me feel humbled but also proud."
Sonder Coffee, from Denver, Colorado is a bright and airy coffeehouse and roastery, opened by three friends. "Our philosophy with owning a coffee shop is to add value to peoples’ lives in small ways. It wasn’t until after our travels that we discovered craft coffee and fell in love with it. "
The Kookaburra, located in St. Augustine, Florida, is made up of three locations and a roastery. "The whole reason we ended up going with San Franciscan is because Zach recommended it. When I started shopping around for a roaster. He was like, “It’s the best roaster we have used.”
If you want to produce quality, don't skimp on quality
A San Franciscan Roaster is actually more cost effective in the long run for serious roasters. With a lifetime guarantee on materials and workmanship, you can be sure that you will not suffer from the problems that plague poorer quality machines.
Here are the benefits of investing in a San Franciscan Roaster™
- Superior Roasting Control: A San Franciscan Roaster™ provides you complete control of conduction, convection, and radiation heating during every stage of the roasting process. This precision control allows roastmasters to develop specific flavor profiles that are consistent batch after batch. This level of control is a key selling point for customers seeking high-quality, artisanal coffee.
- Consistency and Reliability: The use of a drum made of US mild steel in every San Franciscan Roaster™ gives you even heating and consistent roasting, which is crucial for achieving uniformity in coffee flavor. This consistency assures customers of the same high quality with every purchase, enhancing brand loyalty.
Guaranteed for Life
Each San Franciscan Roaster™ is covered by a Lifetime Warranty on the materials and fabrication work performed by the Company. Additionally, all of our roasters come with guaranteed personal support for the roaster’s entire lifetime. This lifetime warranty applies solely to the materials and fabrication work performed by the Company. The warranty covers failures due to defects in materials or workmanship and is limited to repair or replacement of the defective parts.
All third-party components meanwhile, such as engines, bearings, and moveable parts incorporated in the Roaster are guaranteed to be free from defects in materials and workmanship under normal use and service for a period of one (1) year from the date of purchase. Though they are built to last a lifetime and usually do. While it is rare for our machines to face problems, our team is always available to troubleshoot and answer questions. Simply call or email us and a member of our support team will provide the necessary assistance in a quick, succinct manner.
“We were able to recoup the cost of our roaster in the first year and that’s just the savings alone”
“We were able to recoup the cost of our roaster in the first year and that’s just the savings alone. The machine is such a solid operating machine that is simple to maintain and simple to use and doesn’t require complex service calls to come out …. “
Lucky Rodrigues
Insight Coffee Roasters
Sacramento, California
The San Franciscan Roaster™ Range
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“I love the quality that the machine puts out”
“We’re known around this area for quality coffee and If I didn’t have a San Franciscan, I don’t know that I would have that quality. I have roasted with other people on other roasters and I don’t believe that I could get that quality with other roasters.”
Landon Roser
San Rafael Coffee
Carson City NV
“It would work 24 hours a day if we let it”
“It’s Consistent, I love it. The machines themselves, once they get up to temperature and Robbie gets them throttled right, they’re steady. This thing would work 24 hours a day if we let it. As we grow, we will buy another San Franciscan.”
Dennis and Rob Planje
El Dorado Roasting Co. LLC
El Dorado Hills, CA